Etisalat offer a comprehensive range of products and services. Applications must be submitted to one of the Etisalat outlets in Al Ain.

The three main branches are:

  • Etisalat head office Al Ain – Sanaiya
  • Al Jimi Mall Kiosk – Al Jimi District
  • Al Bawadi Mall Kiosk – Mezyad District
  • Al Ain Mall Kiosk – Town Centre

Landline and internet connection can be purchased as a package with the internet speed varying in price. To enable Etisalat to connect your landline quicker (2-3 working days) they require the landline number of one of your new neighbours (good excuse for introduction) so as to pointpoint your location. Otherwise connection can take up to 10 working days. Please note that only the sponsored employee can apply for Etisalat in person and you must have your resident’s visa and passport copy.

Satellite TV can also be purchased at Etisalat through their E-Vision section. This can be arranged over the phone by calling 101 and following the prompts.

 E-Life is the new fibre optic option with Etisalat that offers quicker and more efficient speed for Internet and HD options for satellite TV. Ask your Etisalat representative if your area is compliant. E-life offer  2 in 1 and 3 in 1 packages that can often be more cost effective.

Documents required for connection are:
Site plan of your property
Landlord passport copy
Your passport copy and residence visa copy
Copy of your rental agreement
Landline number of a neighbour or nearby shop for quicker set-up.

Orbit Showtime
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Recently the two major satellite providers in the GCC (Gulf Countries) merged and are now called Orbitshowtime. This offers clients a much broader range of channels to suit all ages. The initial installation costs 300AED and the packages per month vary from 58AEDfor basic to 290AED for platinum. If you require more than one satellite box the cost is an extra 50AED per month per extra box. Installation is completed in one day.

UBS portals (Temporary Internet)
If you are waiting for your internet to be connected you can purchase an Etisalat UBS stick or a DU dongle that will give you temporary and portable internet access. Etisalat sticks can be purchased at any Etisalat kiosk and the Du dongles can be purchased at Jacky’s electrical store in Bawadi Mall.