Setting up your AADC account

Generally all houses have an existing water supply. The water contract with Al Ain Distribution Company (AADC) will be in the name of your landlord. In order to transfer the account into your name to facilitate payment you will be required to produce the following documents at your local branch:

  • Your signed rental agreement
  • Existing AADC bill with account details (or clearance letter)
  • Location map (Siteplan) of your rental property (from landlord)
  • Copy of your landlords passport
  • Copy of your passport and residents permit
  • Deposit of 1000AED (Dhs2000 if in company name) Cash or Cheque
  • No objection letter if housing contract in company name, and AADC account in employees name.


The recommended Al Ain Distribution office for convenience is the service centre in the Al Ain Mall opposite Costa Coffee on the ground floor. It is also recommended to register for AADC e-services to make payments online using your credit card.

AADC Toll Free: 800 9008
Electricity: (03)7641600
Water: (03) 7638333